Posted a day ago
Inbound Voice Process Specialist
Adeeba E Services Pvt Ltd
Requirements
Excellent English communication skills, 6 months international outbound experience, Ability to process payments, Immediate availability
Skills
Technical Supportcustomer service
About the role
Responsibilities
- Handle inbound technical support calls for US and UK markets
- Act as a Web Consultant for AUS/US regions
- Manage call closures and process payments through various gateways
- Provide high-quality technical assistance to consumers and small businesses
Requirements
- Excellent English communication skills
- At least 6 months of experience in International Outbound processes
- Ability to handle technical support processes
- Proficiency in closing calls and processing payments
- Ability to join immediately
Benefits
- Fixed salary paid on the 1st of every month
- High incentive structure including daily, monthly, and attendance incentives
- Annual loyalty bonus of Rs. 5000
- Salary hike of 15%-20% on last drawn salary
- Referral bonus of Rs. 2000 per candidate
- Salary increment after 9 months
About the Company
Adeeba E Services Pvt Ltd is a NASSCOM and ISO certified captive BPO and IT company. We provide online technical support services to consumers and small businesses globally, leveraging our proprietary Digital Service Cloud technology platform.
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Adeeba E Services Pvt Ltd · Kolkata
