Inbound Technical Support Specialist

About the Company

Adeeba E Services Pvt Ltd is a leading provider of online technical support services to consumers and small businesses across a wide range of computing and communications devices and software. Leveraging its proprietary Digital Service Cloud software technology platform, Adeeba delivers support services to millions of customers globally.

Responsibilities

• Handle inbound technical support calls for US/UK processes
• Provide technical assistance to customers regarding computing and communications devices
• Maintain high standards of customer service and communication

Requirements

• Excellent English communication skills
• Graduate or Undergraduate degree
• At least 6 months of experience in International Outbound processes preferred
• Ability to join immediately

Benefits

• Fixed salary paid on the 1st of every month
• High incentive structure including daily, monthly, and attendance incentives
• Annual loyalty bonus of Rs. 5000
• Referral bonus of Rs. 2000 per candidate
• Salary increment after 9 months
• High prospect of growth and career advancement