Inbound Technical Support Representative

Responsibilities

• Handle inbound technical support calls for US and UK markets
• Manage call closures and process payments through various gateways
• Provide technical assistance to consumers and small businesses

Requirements

• Excellent communication skills
• At least 6 months of experience in international outbound processes
• Ability to handle technical support processes
• Proficiency in closing calls and processing payments

Benefits

• Salary up to 2.5L/A plus huge incentives
• Daily, monthly, and attendance-based incentives
• Loyalty bonus of Rs. 5000 every year
• Referral bonus of Rs. 2000 per candidate
• Salary increment after 9 months
• High prospect of growth and internal department transfers

About the Company

Adeeba E Services Pvt Ltd is a NASSCOM and ISO certified captive BPO and IT company. We provide online technical support services to consumers and small businesses globally using our proprietary Digital Service Cloud technology platform.