
Posted 2 days ago
Inbound Technical Support Representative
Adeeba E Services Pvt Ltd
Requirements
6+ months international outbound tech experience, Fluent English, Comfortable with night shifts, Ability to handle payments and sales
Skills
Technical Supportcustomer serviceSales
About the role
Responsibilities
- Handle inbound calls from customers regarding printers, routers, and email issues
- Analyze technical issues correctly to provide solutions
- Pitch and sell relevant service plans and software to customers
- Process customer payments and close calls effectively
Requirements
- Minimum 6 months experience in an international outbound technical process
- Excellent English fluency
- Ability to work night shifts (US Shift)
- Graduate or undergraduate qualification
- Strong communication and sales pitching skills
Benefits
- Fixed monthly salary and high incentives
- 24 leaves per year plus compensatory offs and birthday leaves
- Daily and monthly spot incentives
- Medical benefits
- No extension of shift timings
About the Company
Adeeba E Services Pvt Ltd is a leading provider of online technical support services to consumers and small businesses across a wide range of computing and communications devices and software.
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Adeeba E Services Pvt Ltd · Kolkata
