Posted 4 days ago
Inbound Technical Support Executive
Adeeba E Services Pvt. Ltd
Requirements
1-2 years International BPO experience, Technical troubleshooting skills, English fluency, Night shift flexibility
Skills
Technical SupportTroubleshooting
About the role
Responsibilities
- Handle inbound technical support calls for US shifts
- Troubleshoot technical issues related to computers, printers, broadband, routers, and email
- Provide accurate resolutions for Mac, iPhone, and iPad issues
- Manage and close calls independently
Requirements
- 1 to 2 years of experience in Inbound/Outbound Technical Support in an International BPO
- Proven experience in troubleshooting hardware and software issues
- Strong English communication skills
- Ability to work night shifts (US Shift)
- Ability to join immediately
Benefits
- Fixed salary paid on the 1st of every month
- 24 leaves per year plus compensatory offs and birthday leaves
- Attractive performance-based incentives
- No extension of shift timings
- Friendly working environment
About the Company
Adeeba E Services provides technology and services to enable commerce within various online and mobile marketplaces.
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Adeeba E Services Pvt. Ltd · Kolkata
