Posted 4 days ago
Inbound Technical Support Executive
Adeeba E Services Pvt. Ltd
Requirements
1-2 years International BPO experience, Technical troubleshooting skills, English fluency, Night shift flexibility
Skills
Technical SupportTroubleshooting
About the role
Responsibilities
- Handle inbound and outbound technical support calls
- Troubleshoot technical issues related to computers, printers, broadband, routers, and email
- Provide support for Mac, iPhone, and iPad devices
- Resolve customer issues accurately and close calls effectively
- Utilize convincing and sales skills to meet objectives
Requirements
- 1 to 2 years of experience in International BPO technical support
- Proven experience in outbound tech support for at least 6 months to 1 year
- Strong troubleshooting skills for hardware and software
- Excellent English communication skills
- Ability to work US night shifts
- Ability to join immediately
Benefits
- Fixed salary paid on the 1st of every month
- 24 leaves per year plus compensatory offs and birthday leaves
- Attractive incentive structure
- No extension of shift timings
- Friendly working environment
About the Company
Adeeba E Services operates leading online and mobile marketplaces in retail and wholesale trade, as well as cloud computing and other services.
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Adeeba E Services Pvt. Ltd · Kolkata
