Inbound Technical Support Executive

Responsibilities

• Handle inbound technical support calls
• Manage call closures and process payments through various gateways
• Utilize convincing and sales skills to assist customers

Requirements

• Minimum 6 months to 1 year of experience in Inbound or Outbound technical support
• Excellent English communication skills
• Ability to work US night shifts (9:00 PM - 7:00 AM)
• Proven ability to close calls and handle payments
• Must not be a fresher or from a domestic BPO background

Benefits

• Fixed salary paid on the 1st of every month
• Performance-based incentives and attendance allowances
• 24 leaves per year plus compensatory offs and birthday leaves
• Extra payout for employee referral schemes
• Friendly working environment

About the Company

Adeeba E Services operates leading online and mobile marketplaces in retail and wholesale trade, as well as cloud computing and other services, providing technology to enable commerce in their ecosystem.