Inbound Technical Support Executive

Responsibilities

• Handle inbound voice calls for technical support
• Manage call closures including processing payments through various gateways
• Utilize convincing and sales skills to assist customers

Requirements

• Minimum 6 months of experience in inbound or outbound technical support
• Excellent English communication skills
• Ability to work US night shifts (9:00 PM - 7:00 AM)
• Proven ability to close calls and handle payments
• Age between 18 and 35 years

Benefits

• Fixed salary paid on the 1st of every month
• High performance incentives and attendance allowances
• 24 leaves per year plus compensatory offs and birthday leaves
• Extra payout policy for birthdays and employee referrals
• Friendly working environment with no shift extensions

About the Company

Adeeba E-Services operates leading online and mobile marketplaces in retail and wholesale trade, as well as cloud computing and other services, providing technology to enable commerce in their ecosystem.