Posted 5 days ago
Inbound Technical Support Executive
Adeeba E Services Private LimitedInbound Technical Support Executive
Perks & benefits
Education AllowanceHealth InsurancePaid LeaveCommission
Requirements
6+ months BPO experience, Excellent English communication, Ability to work US night shifts, Experience with payment gateways
Skills
Technical Support
About the role
Responsibilities
- Handle inbound technical support calls for the US market
- Manage call closures and process payments through various gateways
- Utilize convincing and sales skills to assist customers
Requirements
- Minimum 6 months of experience in Inbound or Outbound technical support
- Excellent English communication skills
- Ability to work US night shifts (9:00 PM - 7:00 AM)
- Proven ability to close calls and handle payments
- Age between 18 and 35 years
Benefits
- Fixed salary paid on the 1st of every month
- High performance incentives and attendance allowances
- 24 leaves per year plus compensatory offs and birthday leaves
- Extra payouts for employee referral schemes
- Friendly working environment with no shift extensions
About the Company
Adeeba E Services provides technology and services to enable commerce within online and mobile marketplaces, operating across retail, wholesale, and cloud computing sectors.
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Adeeba E Services Private Limited · Kolkata