Posted 5 days ago
Inbound Technical Support Executive
Adeeba E-Services Private Limited
Requirements
6+ months experience in Inbound/Outbound BPO, Excellent English communication, Ability to work US night shifts, Experience with payment gateways
Skills
Technical Support
About the role
Responsibilities
- Handle inbound technical support calls
- Manage call closures and process payments through various gateways
- Utilize convincing and sales skills to assist customers
Requirements
- Minimum 6 months of experience in Inbound or Outbound technical support
- Excellent English communication skills
- Ability to work US night shifts (9:00 PM - 7:00 AM)
- Proven ability to close calls and handle payments
- Age between 18 and 35 years
Benefits
- Performance-based incentives
- Attendance allowances
- Birthday payouts and leaves
- Employee referral scheme rewards
- 24 leaves per year plus compensatory offs
About the Company
Adeeba E-Services operates leading online and mobile marketplaces in retail and wholesale trade, providing technology and services to enable commerce within their ecosystem.
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Adeeba E-Services Private Limited · Kolkata