Posted 5 days ago
Inbound Technical Support Executive
Adeeba E Services Private Limited
Requirements
6+ months experience in Inbound/Outbound support, Excellent English communication, Ability to work US night shifts, Experience with payment gateways
Skills
Technical Supportcustomer service
About the role
Responsibilities
- Handle inbound technical support calls for the US shift
- Manage call closures including processing payments through various gateways
- Utilize convincing and sales skills to assist customers
Requirements
- Minimum 6 months to 1 year of experience in Inbound or Outbound technical support
- Excellent English communication skills
- Ability to work US night shifts (9:00 PM - 7:00 AM)
- Proven ability to close calls and handle payments
- Must not be a fresher or from a domestic BPO background
Benefits
- Fixed salary paid on the 1st of every month
- Performance-based incentives and attendance allowances
- 24 leaves per year plus compensatory offs and birthday leaves
- Extra payout policy for birthdays and employee referrals
- Friendly working environment with no shift extensions
About the Company
Adeeba E-Services Private Limited provides technology and services to enable commerce within various online and mobile marketplaces.
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Adeeba E Services Private Limited · Kolkata