Posted 5 days ago
Inbound Technical Support Executive
Adeeba E Services Private Limited
Requirements
6+ months BPO experience, Excellent English communication, Ability to work US night shifts, Experience with payment gateways
Skills
SalesTechnical Support
About the role
Responsibilities
- Handle inbound technical support calls for the US market
- Manage call closures and process payments through various gateways
- Utilize convincing and sales skills to meet process objectives
Requirements
- Minimum 6 months of experience in Inbound or Outbound BPO/Tech Support
- Excellent English communication skills
- Ability to work US night shifts (9:00 PM - 7:00 AM)
- Proven ability to close calls and handle payments
- Age between 18 and 35 years
Benefits
- Fixed salary paid on the 1st of every month
- High performance incentives and attendance allowances
- 24 leaves per year plus compensatory offs and birthday leaves
- Extra payout for employee referral schemes
About the Company
Adeeba E-Services provides technology and services to enable commerce within various online and mobile marketplaces.
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Adeeba E Services Private Limited · Kolkata