Posted 5 days ago
Inbound Technical Support Executive
Adeeba E Services Private Limited
Requirements
6+ months experience in Inbound/Outbound tech support, Excellent English communication, Ability to work US night shifts, Experience with payment gateways, Age 18-35
Skills
Technical Supportcustomer service
About the role
Responsibilities
- Handle inbound technical support calls for the US market
- Manage call closures including processing payments through various gateways
- Utilize convincing and sales skills to assist customers
Requirements
- Minimum 6 months to 1 year of experience in Outbound or Inbound technical support
- Excellent English communication skills
- Ability to work US night shifts (9:00 PM - 7:00 AM)
- Proven ability to close calls and handle payments
- Age between 18 and 35 years
- Immediate availability preferred
Benefits
- Fixed salary paid on the 1st of every month
- High performance incentives and attendance allowances
- 24 leaves per year plus compensatory offs and birthday leaves
- Extra payout policy for birthdays and employee referrals
- Friendly working environment with no shift extensions
About the Company
Adeeba Group operates leading online and mobile marketplaces in retail and wholesale trade, as well as cloud computing and other services, providing technology to enable commerce in their ecosystem.
ScoutJobs Agent
Get matches like this delivered daily
Sign up free — we'll pull jobs that fit your CV from across the web and rank them for you.
Get started — it's freeInbound Technical Support Executive
Adeeba E Services Private Limited · Kolkata