Posted 5 days ago
Inbound Technical Support Executive
Adeeba E Services Private Limited
Requirements
6+ months experience in Outbound/Inbound BPO, Excellent English communication, Ability to work US night shifts, Experience with payment gateway closures
Skills
Technical Support
About the role
Responsibilities
- Handle inbound technical support calls
- Manage call closures and process payments through various gateways
- Utilize convincing and sales skills to meet process objectives
Requirements
- Minimum 6 months to 1 year of experience in Outbound or Inbound technical support
- Excellent English communication skills
- Ability to work US night shifts (9:00 PM - 7:00 AM)
- Proven ability to close calls and handle payments
- Must not be a fresher or from a domestic BPO background
Benefits
- Fixed salary paid on the 1st of every month
- Performance-based incentives and attendance allowances
- 24 leaves per year plus compensatory offs and birthday leaves
- Extra payout policy for birthdays and employee referrals
About the Company
Adeeba E-Services provides technology and services to enable commerce within online and mobile marketplaces, operating in retail, wholesale, and cloud computing sectors.
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Adeeba E Services Private Limited · Kolkata