Posted a day ago
Inbound Technical Support and Sales Specialist
Adeeba E Services Pvt Ltd
Requirements
6-12 months Outbound Tech Support experience, BPO experience required, Strong sales and convincing skills, Excellent communication skills
Skills
Technical SupportSales
About the role
Responsibilities
- Take inbound calls regarding printer, router, and antivirus issues
- Diagnose technical issues and recommend appropriate service plans
- Sell technical support plans and relevant software to customers
- Close sales and achieve performance targets
Requirements
- 6 months to 1 year of experience in Outbound Tech Support
- Proven ability to close sales calls
- Strong convincing and sales skills
- Experience in BPO environments is mandatory
- Excellent communication skills
About the Company
Adeeba E Services Pvt Ltd is a leading provider of online technical support services to consumers and small businesses across a wide range of computing and communications devices and software.
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Adeeba E Services Pvt Ltd · Kolkata
