Inbound Technical Support

About the Company

Adeeba E Services Pvt Ltd is a leading provider of online technical support services to consumers and small businesses across a wide range of computing and communications devices and software. Leveraging its proprietary Digital Service Cloud software technology platform, Adeeba delivers support services to millions of customers globally.

Responsibilities

• Provide inbound technical support for US and UK shifts
• Handle customer inquiries via voice processes
• Deliver high-quality technical assistance to consumers and small businesses

Requirements

• Excellent communication skills in English
• Graduate or Undergraduate degree
• At least 6 months of experience in International Outbound processes
• Ability to join immediately

Benefits

• Fixed salary and high incentives
• Daily, monthly, and attendance incentives
• Loyalty bonus of Rs. 5000 every year
• Referral bonus of Rs. 2000 per candidate
• Salary increment after 9 months