Inbound Tech Support Voice Process

Responsibilities

• Handle inbound calls from customers regarding printers, routers, and email issues
• Analyze technical issues correctly to provide solutions
• Pitch and sell relevant service plans and software to customers
• Process customer payments through various gateways

Requirements

• Minimum 6 months experience in an International Outbound Tech process
• Excellent English fluency
• Ability to close sales and handle payment transactions
• Comfortable working night shifts
• High school diploma or any graduate degree

Benefits

• Fixed monthly salary and huge incentives
• 24 leaves per year plus birthday leaves and comp offs
• Daily and monthly spot incentives
• Medical benefits
• No extension of shift timings

About the Company

Adeeba E Services Pvt Ltd is a leading provider of online technical support services to consumers and small businesses across a wide range of computing and communications devices and software.