Posted 5 hours ago
Inbound Tech Support Specialist
Adeeba E Services Pvt LtdInbound Tech Support
Perks & benefits
Education AllowanceHealth InsuranceHousing AllowancePaid LeaveRelocation AllowanceTransportation
Requirements
8-12 months outbound tech support experience, Experience with printers, routers, and antivirus, Fluent English communication skills, Sales and closing ability
Skills
Technical SupportSalescustomer service
About the role
Responsibilities
- Handle inbound calls regarding printer, router, and antivirus issues
- Diagnose technical issues and recommend appropriate support plans
- Sell technical support plans and relevant software to customers
- Manage and close calls effectively
Requirements
- 8 months to 1 year of experience in Outbound Tech Support
- Experience handling printer, router, and antivirus technical issues
- Strong convincing skills in English
- Ability to close sales during support calls
- High school diploma or Graduation
Benefits
- Fixed monthly salary plus daily, monthly, and attendance incentives
- 15%-20% hike on last drawn salary
- Annual loyalty bonus of Rs. 5000
- Referral bonus of Rs. 1500 per candidate
- Salary increment after 9 months
- High growth prospects
About the Company
Adeeba E Services Pvt Ltd is a leading provider of online technical support services to consumers and small businesses across a wide range of computing and communications devices and software.
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Adeeba E Services Pvt Ltd · Kolkata
