Posted 2 days ago
Inbound Tech Support Executive
Adeeba E Services Pvt Ltd
Requirements
6+ months international outbound tech experience, Fluent English, Comfortable with night shifts, Technical troubleshooting skills
Skills
Technical Supportcustomer service
About the role
Responsibilities
- Attain inbound calls from customers regarding printers, routers, emails, etc.
- Analyze technical issues correctly
- Sell relevant service plans and software to customers
- Close calls and process customer payments
Requirements
- Minimum 6 months experience in an international outbound tech process
- Excellent English communication skills
- Ability to work night shifts (US Shift)
- Graduate or Undergraduate degree
- Confidence in pitching service plans
Benefits
- Fixed salary paid on the 1st of every month
- Daily, monthly, and spot incentives
- 24 leaves per year plus compensatory offs and birthday leaves
- Medical benefits
- No extension of shift timings
About the Company
Adeeba E Services Pvt Ltd is a leading provider of online technical support services to consumers and small businesses across a wide range of computing and communications devices and software.
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Adeeba E Services Pvt Ltd · Kolkata
