Inbound Tech Support

About the Company

Adeeba E Services Pvt Ltd is a leading provider of online technical support services to consumers and small businesses across a wide range of computing and communications devices and software. Leveraging its proprietary Digital Service Cloud software technology platform, Adeeba delivers support services to millions of customers globally.

Responsibilities

• Provide inbound technical support for US and UK shifts
• Handle customer calls and resolve technical issues
• Manage call closures and process payments through various gateways

Requirements

• Excellent communication skills
• At least 6 months of experience in International Outbound processes
• Ability to handle inbound technical support processes
• Proficiency in closing calls and processing payments

Benefits

• Fixed salary with huge incentive structure and bonuses
• Daily, monthly, and attendance-based incentives
• Salary increment after 9 months
• Loyalty bonus of Rs. 5000 every year
• Referral bonus of Rs. 2000 per candidate