Posted a day ago
Inbound Tech Support
Adeeba E Services Pvt Ltd
Requirements
Excellent English communication skills, 6 months international outbound experience, Ability to process payments via gateways, Immediate availability
Skills
Technical Supportcustomer service
About the role
About the Company
Adeeba E Services Pvt Ltd is a leading provider of online technical support services to consumers and small businesses across a wide range of computing and communications devices and software. Leveraging its proprietary Digital Service Cloud software technology platform, Adeeba delivers support services to millions of customers globally.
Responsibilities
- Provide inbound technical support for US and UK international processes
- Act as a Web Consultant for AUS/US markets
- Manage and close calls effectively
- Process payments through various gateways
Requirements
- Excellent English communication skills
- Minimum 6 months of experience in International Outbound processes
- Ability to handle technical support processes
- Experience in payment gateway processing
- Ability to join immediately
Benefits
- Fixed salary paid on the 1st of every month
- High incentive structure including daily, monthly, and attendance incentives
- Annual loyalty bonus of Rs. 5000
- Referral bonus of Rs. 2000 per candidate
- Salary hike of 15%-20% on last drawn salary
- Salary increment after 9 months
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Adeeba E Services Pvt Ltd · Kolkata
