Inbound Tech Sales Executive

Responsibilities

• Handle inbound technical support calls for the US process
• Troubleshoot technical issues related to computers, printers, broadband, routers, email, Mac, iPhone, and iPad
• Provide accurate resolutions to customer issues
• Manage call closures and process payments through various gateways

Requirements

• 1 to 2 years of experience in Inbound/Outbound Technical Support within an International BPO
• Proven ability to troubleshoot hardware and software issues
• Excellent English communication skills
• Ability to work night shifts (US shift)
• Experience in closing calls and handling payments

Benefits

• Fixed salary paid on the 1st of every month
• 24 leaves per year plus compensatory offs and birthday leaves
• Attractive incentive programs
• Friendly working environment
• No extension of shift timings

About the Company

Adeeba E Services Pvt Ltd is a leading provider of online technical support services to consumers and small businesses globally, leveraging its proprietary Digital Service Cloud technology platform.