Inbound Tech Sales Executive

Responsibilities

• Handle inbound and outbound technical support calls
• Troubleshoot technical issues related to computers, printers, broadband, routers, and email
• Resolve issues for Mac, iPhone, and iPad users
• Close calls effectively and drive sales through convincing skills
• Provide accurate resolutions to customer issues

Requirements

• 1 to 2 years of experience in Inbound/Outbound Technical Support in an International BPO
• Proven experience in Outbound Tech Support for at least 6 months to 1 year
• Strong English communication skills
• Ability to work night shifts (US process)
• Proficiency in troubleshooting hardware and software issues
• Ability to join immediately

Benefits

• Fixed salary paid on the 1st of every month
• 24 leaves per year plus compensatory offs and birthday leaves
• Attractive incentive structure
• No extension of shift timings
• Friendly working environment

About the Company

Adeeba E-Services Private Limited operates in the technology and services sector, providing solutions to enable commerce and technical support within various ecosystems.