Posted 4 days ago
Inbound Tech Sales Agent
Adeeba E Services Pvt. Ltd
Requirements
1-2 years International BPO experience, Technical troubleshooting skills, English fluency, Night shift flexibility
Skills
Technical SupportSales
About the role
Responsibilities
- Handle inbound and outbound technical support calls
- Troubleshoot technical issues related to computers, printers, broadband, routers, email, Mac, iPhone, and iPad
- Provide accurate resolutions to customer issues
- Close calls effectively while utilizing sales and convincing skills
Requirements
- 1 to 2 years of experience in Inbound/Outbound Technical Support within an International BPO
- Proven experience in technical troubleshooting (Hardware, Software, Networking)
- Strong English communication skills
- Ability to work US night shifts
- Ability to join immediately
Benefits
- Fixed salary paid on the 1st of every month
- 24 leaves per year plus compensatory offs and birthday leaves
- Attractive incentive structure
- No extension of shift timings
- Friendly working environment
About the Company
Adeeba E Services operates leading online and mobile marketplaces and provides technology and services to enable commerce within their ecosystem.
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Adeeba E Services Pvt. Ltd · Kolkata
