Inbound Sales Representative, SME & Growth (Thai speaking)

Responsibilities

• Manage the end-to-end sales funnel for SME leads in Thailand, including prospecting, qualifying, pitching, and onboarding.
• Provide a world-class customer experience by acting as a product expert and advocate for Airwallex.
• Educate and activate customers on the full range of Airwallex products to ensure high adoption rates.
• Identify high-potential prospects through tactical outbound strategies to drive revenue growth.
• Collaborate with Marketing and Partnerships teams to optimize lead flow and maximize business priorities.
• Maintain operational excellence by consistently updating CRM records and supporting reporting efforts.
• Meet or exceed key performance indicators (KPIs) including call volume, meetings booked, and client activation.

Requirements

• Proficiency in Thai (both written and verbal) is essential for interacting with Thailand-based clients.
• Strong local market knowledge of Thailand, including familiarity with local business culture and the landscape.
• Excellent communication skills in both English and Thai, specifically for phone and email interactions.
• Ability to handle a high volume of activity, including calling 40+ leads per day.
• Resilient, driven, and KPI-oriented mindset with a focus on achieving targets.
• Strong prioritization and time management skills to work efficiently at scale.

Preferred Qualifications

• Previous experience in fintech, payments, SaaS, or a high-growth startup environment.
• Proficiency with CRM tools such as Salesforce and Google Suite.
• Bachelor’s degree in Business, Marketing, Finance, or a related field.

About the Company

Airwallex is a unified payments and financial platform for global businesses. Powered by proprietary infrastructure and software, we empower over 200,000 businesses worldwide—including Brex, Rippling, and SHEIN—with integrated solutions for business accounts, payments, spend management, and treasury. Valued at US$8 billion, Airwallex is building the future of global banking with a team of over 2,200 innovators across 26 offices globally.