Inbound Sales Representative, SME & Growth

Responsibilities

• Manage the end-to-end sales funnel for SME leads, including prospecting, qualifying, pitching, and onboarding.
• Advocate for Airwallex by providing prospects with a world-class experience and deep product expertise.
• Identify business opportunities by using data and direct engagement to understand customer pain points.
• Educate and activate customers on the full range of Airwallex products to ensure high adoption rates.
• Collaborate cross-functionally with Marketing and Channel Partnerships to optimize lead flow and maximize revenue.
• Execute tactical outbound strategies to identify high-potential prospects and drive revenue growth.
• Maintain operational excellence by consistently updating CRM records and supporting reporting efforts.
• Meet or exceed key performance indicators, including call volume, meetings booked, and client onboarding targets.

Requirements

• Driven, resilient, and highly motivated to achieve and exceed KPIs.
• Comfortable with high-volume outbound calling (40+ leads per day).
• Strong ability to engage with both internal and external stakeholders confidently.
• Excellent time management and prioritization skills to work efficiently at scale.
• Fluent in both Bahasa Indonesia and English.
• Strong problem-solving skills with the ability to resolve issues effectively.

Preferred Qualifications

• 3 or more years of professional experience.
• Experience in fintech, payments, SaaS, or a high-growth startup environment.
• Familiarity with the Indonesia market and SME/startup customer segments.
• Proficiency with CRM tools (e.g., Salesforce) and Google Suite.
• Bachelor’s degree in Business, Marketing, Finance, or a related field.

About the Company

Airwallex is a unified payments and financial platform for global businesses. Powered by proprietary infrastructure and software, we empower over 200,000 businesses worldwide—including Brex, Rippling, and Qantas—with integrated solutions for business accounts, payments, spend management, and treasury. Founded in Melbourne, we have a global team of over 2,200 people across 26 offices, building the future of global banking.