Inbound Sales Manager, EMEA

Responsibilities

• Hire, onboard, and develop a world-class inbound sales team of Inbound Sales Representatives (ISRs) in Barcelona.
• Set clear goals, KPIs, and operating cadences, including response times, conversion rates, and win rates.
• Own and optimize the inbound funnel by analyzing data to identify bottlenecks and running experiments to improve conversion.
• Build and maintain sales playbooks, including discovery frameworks, objection handling, and closing strategies.
• Implement quality control mechanisms such as call listening, deal reviews, and win/loss analysis.
• Collaborate with regional sales leaders and Marketing to align on lead routing, ownership, and campaign performance.

Requirements

• 6+ years of B2B sales experience.
• 3+ years of experience managing inbound sales teams.
• Proven track record of owning and improving inbound funnels in high-velocity environments.
• Strong experience with sales process design, including lead routing and qualification frameworks.
• Deep familiarity with Salesforce and AI-powered sales engagement tools.
• Demonstrated ability to hire, train, and develop top-performing sales talent.
• Fluent in English with excellent stakeholder management skills.

Preferred Qualifications

• Experience in the fintech, payments, or SaaS industry.
• Experience working within a hub or shared sales center model serving multiple countries.
• Proficiency in additional European languages (e.g., Spanish, Portuguese, French, German, or Italian).

About the Company

Airwallex is a unified payments and financial platform for global businesses. Powered by proprietary infrastructure and software, we empower over 200,000 businesses worldwide—including Brex, Rippling, and Qantas—with integrated solutions to manage business accounts, payments, spend management, and treasury at a global scale. Based in Melbourne with over 2,000 employees across 26 offices, Airwallex is building the future of global banking.