Inbound Relational Marketing Advisor

Responsibilities

• Respond to customer inquiries via chat, email, and social media channels
• Provide detailed information regarding vehicle models and purchasing processes
• Resolve customer doubts concerning services or specific procedures
• Perform proactive customer follow-ups to ensure satisfaction
• Route leads and inquiries to the appropriate departments or agencies
• Ensure a high-quality customer experience during every interaction

Requirements

• High school diploma, completed high school, or currently enrolled student
• Previous experience in customer service or sales roles
• Intermediate proficiency in Microsoft Excel
• Strong proactive problem-solving skills
• Ability to work toward specific objectives and within a team environment
• High sense of responsibility and follow-up capabilities

Benefits

• Professional growth and continuous learning opportunities
• Access to interdepartmental movement and innovative learning platforms
• Leadership training and professional development seminars
• Comprehensive benefits package to support employee well-being

About the Company

Nissan is an innovation company that combines industry-leading thinking with performance, value, efficiency, safety, and style. With over 150 million vehicles produced globally, Nissan is dedicated to enriching the lives of employees and customers alike through cutting-edge mobility solutions.