Inbound Process Specialist

About the Company

Adeeba E Services Pvt Ltd is a leading provider of online technical support services to consumers and small businesses across a wide range of computing and communications devices and software. Leveraging its proprietary Digital Service Cloud software technology platform, Adeeba delivers support services to millions of customers globally.

Responsibilities

• Handle inbound technical support for US and UK processes
• Act as a Web Consultant for Australian markets
• Manage UK Telecom call blocker processes
• Provide high-quality customer service and technical assistance

Requirements

• Excellent English communication skills
• Minimum 6 months experience in International Outbound for Inbound Tech roles
• Previous BPO experience preferred
• Ability to join immediately
• Graduate or Undergraduate degree

Benefits

• Fixed salary with high incentives
• Daily, monthly, and attendance incentives
• 15%-20% hike on last drawn salary
• Annual loyalty bonus of Rs. 5000
• Referral bonus of Rs. 2000 per candidate
• Salary increment after 9 months