Inbound Process Specialist

About the Company

Adeeba E Services Pvt Ltd is a leading provider of online technical support services to consumers and small businesses across a wide range of computing and communications devices and software. Leveraging its proprietary Digital Service Cloud software technology platform, Adeeba delivers support services to millions of customers globally.

Responsibilities

• Handle inbound technical support calls for US and UK markets
• Act as a Web Consultant for Australian clients
• Manage UK Telecom call blocking processes
• Provide high-quality technical assistance to customers

Requirements

• Excellent English communication skills
• Experience in BPO or International Outbound processes (minimum 6 months preferred)
• Ability to work night shifts
• Immediate availability to join
• Graduate or undergraduate degree

Benefits

• Fixed monthly salary with high incentives
• Daily, monthly, and attendance-based incentives
• Annual loyalty bonus of Rs. 5000
• Referral bonus of Rs. 2000 per candidate
• Salary increment after 9 months
• High growth prospects