Implementation Manager – Spend/ERP

Responsibilities

• Own the end-to-end delivery of complex client integrations for global payments and financial products for enterprise partners.
• Translate business requirements and solution proposals into comprehensive project delivery plans and execution strategies.
• Manage overall project lifecycles, including internal and external communication, risk management, and day-to-day orchestration of workstreams.
• Lead partner projects in collaboration with integration engineers and technical stakeholders to ensure functional flows and architecture adherence.
• Coordinate cross-functional approvals from legal, compliance, risk, and product teams to secure timely sign-off on solution designs.
• Partner with product and engineering teams to prioritize solution requirements while balancing roadmap constraints and client timelines.
• Apply professional services methodologies, including governance, RAID logs, and KPIs, to manage multi-workstream efforts across multiple regions.

Requirements

• Bachelor's degree in a related field.
• 5+ years of experience in Product Delivery Management or Project Management, specifically managing complex technology or financial services implementations.
• 5+ years of professional services or client-facing delivery experience in a high-paced environment.
• Demonstrated experience with global payment products or technology-led business solutions.
• Proven track record of managing stakeholders from diverse backgrounds, including C-level executives and technical teams.
• Exceptional written and verbal communication skills, with the ability to lead steering meetings and influence decisions.

Preferred Qualifications

• Experience delivering large-scale partner integrations in fintech, payments, or regulated industries like embedded finance.
• Hands-on experience working with API-based integrations and familiarity with common web and API concepts.
• Formal project management certification (e.g., PMP, PRINCE2, or Scrum Master).
• Experience managing enterprise or strategic accounts within a broader account team.

About the Company

Airwallex is a unified payments and financial platform for global businesses. Powered by proprietary infrastructure and software, we empower over 200,000 businesses worldwide—including Brex, Rippling, and Qantas—with integrated solutions for business accounts, payments, spend management, and treasury. Based in Melbourne with a global presence, we are building the future of global banking.