Implementation Manager

Responsibilities

• Lead strategic, client-facing implementations of Exiger’s risk intelligence platforms for large enterprise clients
• Guide clients through onboarding, configuration, and go-live processes
• Collaborate with Sales, Product, and Client Services teams to translate client objectives into implementation strategies
• Develop and deliver supply chain risk frameworks aligned with client compliance and ESG goals
• Act as a feedback loop between clients and internal teams to inform platform enhancements
• Document and improve internal processes to streamline future implementations

Requirements

• 3-5 years of experience in supply chain operations, process optimization, and enterprise technology implementation
• Proven experience in applying data-driven approaches to risk management
• Strong understanding of supplier onboarding, risk assessment, and lifecycle management
• Success managing complex, cross-functional implementations with external stakeholders
• Ability to synthesize complex supply chain data into actionable insights
• Familiarity with SaaS platforms and tools like Salesforce, SAP, or other ERP systems
• Bachelor's degree required

Preferred Qualifications

• MBA
• Supply Chain certification (e.g., APICS, CSCP)
• Engineering background

Benefits

• Discretionary Time Off
• Company-financed Private Medical Insurance (PMI) through Vitality
• Competitive compensation package
• 16 weeks of fully paid parental leave
• Flexible, hybrid working approach
• Wellness stipends and dedicated programming
• Career development programs with educational certification reimbursement

About the Company

Exiger transforms supply chains into a strategic advantage using its AI platform, 1Exiger, to deliver visibility into complex supplier ecosystems, surface risk, and automate compliance.