Immigration Assistant

Responsibilities

• Maintain client and internal records using case management systems
• Prepare and draft applications for Case Managers
• Collaborate with Case Managers on work authorization and immigration matters
• Set up new case initiations and assessments
• Adhere to case management Standard Operating Procedures (SOP)
• Perform online capture of applications on VFS, SAQA, and professional bodies
• Assist in closing cases according to SOP
• Manage outbound visa cases and prepare documents for filing
• Participate in client and vendor calls
• Perform other administrative and coordination duties

Requirements

• Diploma or relevant qualification in Administration, Legal Studies, or a related field
• Previous experience in immigration, legal administration, or professional services preferred
• Strong administrative and organizational skills with high attention to detail
• Experience with case management systems or databases
• Ability to manage multiple tasks and deadlines in a fast-paced environment
• Proficiency in Microsoft Office (Word, Excel, Outlook)
• Strong written and verbal communication skills
• Knowledge of VFS, SAQA, and professional body applications is advantageous

About the Company

Envoy Global is a proven innovator in the global immigration space, combining an industry-leading tech platform with holistic service to streamline and expedite the immigration process for employers and individuals.