HVAC Service Technician

About the Company

Rocket Cooling is a fast-growing HVAC company serving Southwest Florida, built by two entrepreneurs with a vision to raise the standard of service in the industry. We focus on delivering a high-end customer experience through knowledgeable technicians, clear communication, and modern technology.

Responsibilities

• Diagnose, troubleshoot, and repair residential HVAC systems accurately and efficiently
• Perform preventative maintenance to ensure system performance and longevity
• Communicate clearly with customers about system condition and recommended solutions
• Perform system replacements and assist with installations when needed
• Maintain proper documentation using ServiceTitan software
• Ensure company vehicles remain clean, organized, and properly stocked
• Follow all safety procedures and company standards
• Participate in an on-call rotation to assist customers with urgent needs

Requirements

• Minimum 3+ years HVAC service experience
• Strong diagnostic and troubleshooting skills
• EPA Certification
• Experience with ServiceTitan or similar field service software preferred
• Ability to work independently while maintaining strong communication with the team
• Excellent customer communication skills
• Clean and valid driver's license
• Strong mechanical aptitude and attention to detail

Benefits

• Competitive hourly pay + aggressive commission opportunities
• Company vehicle and fuel card
• Medical, dental, and vision insurance
• Life insurance
• 401(k) with company match
• Paid time off