Human Resources Business Partner/Employee Relations, Lvl II

Responsibilities

• Provide hands-on HR support and expert guidance to leaders and employees on performance management, policy, and compliance.
• Manage a high-volume employee relations caseload from intake to resolution, ensuring meticulous documentation.
• Conduct impartial investigations, including planning, interviewing, fact-gathering, and reporting findings.
• Coach leaders through complex employee relations cases, progressive discipline, and performance improvement.
• Support the rollout and adoption of Workday HRIS, including training and data maintenance.
• Assist with organizational change management and ensure HR practices meet provincial legislative requirements.
• Contribute to a safe, inclusive, and accessible work environment for all employees.

Requirements

• 3–6 years of progressive HR experience with strong knowledge of HR policies and best practices.
• 2–4 years of direct experience in employee relations, investigations, and performance management.
• Proven ability to manage sensitive and complex people matters with discretion and sound judgment.
• Strong attention to detail with excellent written, verbal, and reporting skills.
• Ability to influence and partner with stakeholders at all levels.
• French language skills are preferred but not required.

Benefits

• Generous paid time off policy and travel perks/discounts.
• Comprehensive group benefits including extended health, dental, vision, and gender-affirming care.
• RRSP/RPP with company matching and a Tuition Reimbursement Program.
• Employee Share Plan with partial company match.
• Health, wellness, and financial wellness programs.
• Opportunities for global career growth within a diverse network of brands.

About the Company

Flight Centre Travel Group (FCTG) is one of the world’s largest travel retailers and corporate travel managers. Headquartered in Brisbane, Australia, we operate in 23 countries and manage a global corporate travel network extending to more than 90 countries. Our purpose is to “open up the world for those who want to see.”