Human Capital Manager, Civil Service

Responsibilities

• Manage the agency's civil service hiring pool process from initiation through completion
• Serve as the primary liaison for civil service list administration and DCAS coordination
• Manage internal appointment processes and resolve employee record issues
• Monitor provisional workforce and provide strategic recommendations for workforce planning
• Lead workforce pathways initiatives including civil service information sessions and career counseling
• Design and implement outreach materials and engagement strategies for recruitment pipelines
• Manage agency-wide communications regarding workforce pathways and career mobility
• Monitor civil service hiring trends, list expirations, and workforce risks
• Maintain and enhance civil service policies, procedures, and standard operating practices

Requirements

• Baccalaureate degree and three years of progressively responsible clerical/administrative experience, including one year of administrative or supervisory experience
• OR Associate degree and four years of experience including one year of administrative/supervisory experience
• OR High school diploma and five years of experience including one year of administrative/supervisory experience
• Must be a permanent employee in the civil service title, comparable title, or reachable in the civil service list

About the Company

The NYC Department of Consumer and Worker Protection (DCWP) is the nation’s leading municipal enforcement agency charged with delivering economic justice. DCWP leverages its authority to bring New Yorkers real economic relief and protect them from predatory, deceptive, and unfair practices.