Hub Manager

Responsibilities

• Lead the operational management of a hub with over 50 employees
• Optimize workflows and monitor store productivity to ensure compliance with KPIs such as delivery time and picking accuracy
• Manage weekly staff scheduling and implement efficient resource planning
• Oversee recruiting, leadership, and development of the store team, including Shift Leads, Ops Associates, and Riders
• Ensure adherence to company guidelines as well as health and safety standards
• Take responsibility for entire warehouse management and all related processes
• Act as a role model for the team through a hands-on approach in daily operations

Requirements

• Several years of experience in grocery retail, hospitality, gastronomy, or delivery services in a management role
• Strong commercial understanding and an entrepreneurial spirit
• High level of resilience, flexibility, and a pragmatic, results-oriented mindset
• Excellent communication skills and a confident professional presence
• Proficiency in German or English

Benefits

• 10% discount on your Flink orders and early access to new products
• Performance-based bonus on top of your base salary
• Steep learning curve within a motivated and dynamic team
• Flat hierarchies that encourage taking on leadership responsibilities

About the Company

Flink is a leading quick-commerce grocery delivery service in Germany and the Netherlands. Our mission is to give people their time back by delivering fresh, high-quality groceries directly to their doorstep within minutes. As one of Europe's fastest-growing companies, we operate from approximately 150 hubs across 90 cities.