HR Operations Partner

Responsibilities

• Process HR transactions in HRIS systems (UKG & SuccessFactors), including onboarding, offboarding, transfers, and promotions
• Prepare and manage employment contracts, offer letters, and contract variations using e-signature platforms
• Maintain accurate and up-to-date employee records in compliance with global policies and local regulations
• Support the coordination of onboarding activities by liaising with managers, IT, and facilities
• Process HR-related invoices for recruitment, training, and benefits, working closely with the Finance team
• Assist with HRIS data audits and generate standard HR reports and management information
• Support annual HR cycles, including benefits enrollment, performance management, and compensation reviews

Requirements

• 1–3 years of experience in HR administration, HR operations, or a similar support role
• Hands-on experience with HRIS platforms such as UKG, SuccessFactors, or Workday
• Experience with contract preparation and using e-signature tools
• Proficiency in Microsoft Office Suite and Google Workspace
• High attention to detail and a strong commitment to data accuracy and confidentiality
• Ability and willingness to work a fixed shift: 2:30 PM – 10:30 PM IST, Monday–Friday

Preferred Qualifications

• HR qualification or currently working towards one (e.g., CIPD Level 3/5)
• Experience working within a multinational or technology company
• Exposure to HR process improvement or automation projects
• Familiarity with invoice processing or financial administration within an HR context

About the Company

Vonage is a global cloud communications leader. We help brands accelerate their digital transformation through programmable-based unified communications, contact center solutions, and communications APIs.