HR Operations Executive

Responsibilities

• Manage the full employee lifecycle, including joining, onboarding, and exit processes
• Prepare essential documentation such as offer letters, appointment letters, and exit documents
• Coordinate background verification and induction activities
• Maintain accurate employee records within HRMS and physical filing systems
• Update and manage employee data, including personal details, job changes, and transfers
• Handle employee queries regarding HR policies, benefits, and processes
• Coordinate with payroll vendors and internal teams for monthly payroll inputs
• Track attendance, leaves, and statutory deductions to support compliance with labour laws
• Assist in implementing HR policies and standard operating procedures
• Support HR audits, data reporting, and adherence to internal controls
• Act as a primary point of contact for employees and coordinate with Finance, IT, and Admin teams

Requirements

• 2-5 years of experience in HR operations
• Graduate or Postgraduate degree in HR, Business Administration, or a related field
• Proficiency in MS Excel, MS Word, and HRMS tools
• Strong attention to detail and organizational skills
• Excellent communication and interpersonal skills
• Ability to handle confidential information with high discretion
• Process-oriented mindset with a strong focus on service delivery

Benefits

• Competitive market-aligned remuneration structure
• Access to relevant training courses and global career advancement opportunities
• Fun and energetic company culture
• Focus on work-life balance with paid annual leave
• Comprehensive wellbeing support, including medical, accidental, and term insurance
• Paternity leave benefits
• Industry travel discounts and perks
• Regular reward and recognition programs

About the Company

FCM, part of the Flight Centre Travel Group (FCTG), is one of the world’s largest travel management companies. As a leader in the travel tech space, FCM provides personalized business travel experiences supported by expert local knowledge across 97 countries. FCTG is a global travel retailer recognized as a Great Place to Work, fostering an inclusive culture where employees are empowered to "Dream Big" and grow their careers globally.