HR Operation Specialist

Responsibilities

• Lead and optimize HR delivery processes to ensure efficient execution of services and alignment with organizational goals
• Oversee complex HR tasks, ensuring compliance with standard processes, SOX requirements, and legal standards
• Spearhead HR delivery projects, managing timelines and driving strategic improvements through process analysis
• Cultivate collaborative relationships with internal stakeholders and external vendors to maintain high service quality
• Mentor and develop junior team members, fostering expertise in HR delivery and leadership
• Utilize data-driven insights to monitor, report, and enhance HR service delivery
• Manage HR systems, including SuccessFactors, overseeing troubleshooting, UAT, and functional customizations
• Oversee payroll systems, remuneration administration, and complex administrative problem-solving
• Lead candidate sourcing, selection, and onboarding initiatives to ensure strategic alignment

Requirements

• Extensive knowledge of HR processes, policies, and strategic best practices
• Strong analytical and problem-solving skills with a focus on process improvement
• Advanced project management skills with experience leading complex initiatives
• Proficiency in HR software and tools, including experience with system customizations
• Proven leadership and mentoring capabilities
• Expertise in data analysis, reporting, and maintaining legal compliance in data management
• Excellent communication and interpersonal skills for effective stakeholder management

Preferred Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or a related field
• Master's degree or relevant professional certifications (e.g., PHR, SPHR, SHRM-CP/SHRM-SCP)
• 8-10 years of experience in HR delivery or a related field
• Demonstrated experience in process analysis and strategic organizational improvements
• Experience with SOX compliance and advanced HR system management

About the Company

Ericsson is a global leader in communications technology, providing innovative solutions to some of the world's toughest connectivity challenges. We champion diversity and inclusion, believing that collaborating with people from different backgrounds drives the innovation essential for our future growth.