HR Generalist

Responsibilities

• Act as the primary point of contact for leave of absence (LOA) matters, including FMLA, state-mandated leaves, and parental leave.
• Manage end-to-end communications regarding leave eligibility, documentation, and return-to-work coordination.
• Serve as the initial intake point for employee relations matters, documenting concerns and escalating issues as needed.
• Provide guidance on HR policies and procedures while maintaining strict confidentiality.
• Support day-to-day HR operations including onboarding, offboarding, job changes, and internal transfers.
• Assist with benefits administration, open enrollment, and performance management processes.
• Maintain accurate employee records and support HR audits and compliance requirements.

Requirements

• Bachelor's degree in Human Resources, Business Administration, or a related field.
• 5-7 years of progressive HR Generalist experience.
• Proven HR experience supporting a retail setting.
• Solid working knowledge of FMLA, state leave laws, and general HR compliance.
• Proficiency with UKG HRIS platforms and standard office productivity tools.
• Excellent written and verbal communication and organizational skills.

Preferred Qualifications

• HR certification such as PHR, SHRM-CP, or equivalent.
• Experience partnering with third-party leave administrators (prior experience with Lincoln Financial Group is a plus).
• Experience supporting employees across multiple U.S. states.
• Working knowledge of payroll and benefits administration processes.

About the Company

NationsBenefits is a fast-growing Healthcare Fintech provider of supplemental benefits, flex cards, and member engagement solutions. We partner with managed care organizations to provide innovative healthcare solutions that drive growth, improve outcomes, and bring value to members by addressing the social determinants of health.