HR Business Partner/Employee Relations

Responsibilities

• Serve as a trusted HR partner to managers and employees on employee relations matters
• Conduct and manage workplace investigations involving policy violations, employee complaints, and interpersonal conflicts
• Partner with leadership on performance management processes, including coaching, documentation, PIPs, and terminations
• Provide guidance on HR policies, procedures, and employment practices to ensure consistency and compliance
• Support conflict resolution and facilitate difficult employee conversations
• Maintain thorough and confidential documentation related to investigations and employee matters
• Collaborate with legal and HR leadership on complex employee relations issues
• Identify trends and recommend practical solutions to improve employee experience and mitigate risk

Requirements

• 5+ years of progressive HR experience, with a strong focus on employee relations and investigations
• Demonstrated experience independently managing performance management and workplace investigations
• Strong understanding of employment laws and HR best practices
• Excellent interpersonal, communication, and conflict-resolution skills
• Ability to handle sensitive situations with discretion, professionalism, and sound judgment
• Strong organizational skills with the ability to manage multiple priorities effectively

Preferred Qualifications

• Experience supporting multi-state employee populations
• Bachelor’s degree in Human Resources, Business, or a related field
• HR certification (PHR, SPHR, SHRM-CP, or SHRM-SCP)

Benefits

• Comprehensive paid time off package including vacation, sick, personal, and diversity days
• Travel perks and discounts
• Health and wellness programs including medical, dental, vision, and fertility care
• 401k program with partial match
• Tuition Reimbursement Program
• Employee Share Plan with partial company match

About the Company

Flight Centre Travel Group (FCTG) is one of the world’s largest travel retailers and corporate travel managers, operating in 23 countries. Our purpose is to “open up the world for those who want to see.” We are committed to providing an inclusive and supportive workplace that reflects the diversity of our society.