HR Business Partner/Employee Relations

Responsibilities

• Serve as a trusted HR partner to managers and employees on employee relations matters
• Conduct and manage workplace investigations involving policy violations, employee complaints, and interpersonal conflicts
• Partner with leadership on performance management processes, including coaching, documentation, PIPs, and terminations
• Provide guidance on HR policies, procedures, and employment practices to ensure consistency and compliance
• Support conflict resolution and facilitate difficult employee conversations
• Maintain thorough and confidential documentation related to investigations and employee matters
• Collaborate with legal and HR leadership on complex employee relations issues
• Identify trends and recommend practical solutions to improve employee experience and mitigate risk

Requirements

• 5+ years of progressive HR experience, with a strong focus on employee relations and investigations
• Demonstrated experience independently managing performance management and workplace investigations
• Strong understanding of employment laws and HR best practices
• Excellent interpersonal, communication, and conflict-resolution skills
• Ability to handle sensitive situations with discretion, professionalism, and sound judgment
• Strong organizational skills with the ability to manage multiple priorities effectively
• Bachelor’s degree in Human Resources, Business, or a related field (preferred)
• HR certification (PHR, SPHR, SHRM-CP, or SHRM-SCP) is an asset

Preferred Qualifications

• Experience supporting multi-state employee populations

Benefits

• Comprehensive paid time off package including vacation, sick, personal, and diversity days
• Travel perks and discounts
• Health benefits including medical, dental, vision, gender-affirming care, and fertility care
• 401k program with partial match
• Tuition Reimbursement Program
• Employee Share Plan with partial company match
• Global career opportunities within a diverse network of brands

About the Company

Flight Centre Travel Group (FCTG) is one of the world’s largest travel retailers and corporate travel managers. With a global footprint spanning 23 countries, our purpose is to “open up the world for those who want to see.” We pride ourselves on a culture that values passion, personal connections, and diversity.