HR Assistant

Responsibilities

• Provide employee support by managing HR queries and requests via calls, chats, and tickets
• Manage data within HRMS/ERP systems (such as SAP, Workday, PeopleSoft, or SuccessFactors)
• Ensure all activities adhere to established KPIs, SLAs, and QMS standards
• Maintain strict data privacy and confidentiality regarding employee information
• Support other HR teams with high-volume tasks including reporting and mass data updates
• Proactively acknowledge and resolve requests with a focus on customer centricity and empathy

Requirements

• Minimum 6 months of professional experience in Human Resources
• Relevant Human Resource qualifications or related educational background
• Proficiency in MS Office, with a strong emphasis on MS Excel
• Experience working with HRMS or ERP platforms
• Excellent communication skills (reading, writing, and speaking)
• Flexibility to work early morning shifts (5:30 AM, 7:00 AM, or 8:00 AM)

Preferred Qualifications

• Experience managing the Malaysia HR helpdesk or knowledge of Malaysia HR processes
• Knowledge of Excel Macros

Benefits

• Paid Time Off
• Health Insurance

About the Company

Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build, and deliver innovative products that improve the world. We offer a respectful, inclusive, and collaborative environment where you can invest in your professional growth.