Housing Navigator

Responsibilities

• Engage and develop partnerships with landlords and property managers to expand housing options
• Negotiate rental agreements and conduct housing inspections to ensure quality and compliance
• Act as a housing advocate for Veteran households by matching client needs with available properties
• Provide tenancy support, including education on housing retention, rights, and life skills
• Maintain accurate client records and databases, including HMIS and income certifications
• Coordinate eviction prevention services and conduct regular home visits to ensure housing stability
• Assist with client intake, initial assessments, and connecting participants to basic needs

Requirements

• High school diploma or equivalent (Bachelor's degree in Social Services preferred)
• Valid California driver license and a reliable personal vehicle for field work
• Proficiency in Microsoft Office suite (Word, Excel, Outlook, and Teams)
• Strong interpersonal and communication skills with the ability to work in stressful situations
• Ability to maintain professional conduct and adhere to confidentiality and HIPAA standards

Preferred Qualifications

• Experience providing direct support services to individuals experiencing homelessness or mental health issues
• Background in real estate, property management, or housing support
• Experience using the Homeless Management Information System (HMIS)
• CPR/First Aid certification

Benefits

• Affordable health insurance, including a free healthcare option for employees
• 50% employer-paid coverage for dependents (vision, dental, and health)
• Free dental and vision insurance
• Retirement plan with company match
• 15 vacation days and 10 sick days annually, plus 19 paid holidays (including 3 mental health days)
• Paid parental leave and professional development allowance
• Flexible Spending Accounts and discounted pet insurance

About the Company

For more than 50 years, Insight Housing has provided a comprehensive range of housing, food, and support services to help those in need move from homelessness into a safe and affordable home of their own. We serve seven counties in the Bay Area, dedicated to the mission of ensuring everyone in our community has a home through supportive and sustainable housing solutions.