Housing Navigator

Responsibilities

• Act as a liaison between landlords, property managers, and Veteran households to facilitate housing placement and retention
• Develop and maintain partnerships with property managers and landlords within the service area
• Negotiate rental agreements, conduct housing inspections, and assist participants with lease reviews and move-ins
• Monitor local rental markets, including rental rates, supply, and demand
• Provide individual and group education regarding housing retention, tenancy skills, and financial management
• Coordinate eviction prevention services and conduct regular home visits to ensure housing stability
• Maintain accurate client records and data entry within the HMIS database
• Assist with client intake, initial assessments, and the collection of income certifications

Requirements

• High school diploma or equivalent required
• Valid California driver license and a reliable personal vehicle for frequent field travel
• Proficiency in Microsoft Office suite (Word, Excel, Outlook, and Teams)
• Ability to maintain professional conduct and interact effectively with diverse populations
• Ability to pass a criminal records clearance

Preferred Qualifications

• Bachelor's degree in Social Services or a related field
• 1 year of experience in direct support services (homelessness, mental health, or substance abuse)
• 1 year of experience in real estate, property management, or housing support
• Experience using the Homeless Management Information System (HMIS)

Benefits

• Affordable health insurance, including a free healthcare option for employees
• 50% employer-paid coverage for dependents (vision, dental, and health)
• Free dental and vision insurance
• 19 Paid Holidays, including 3 Mental Health Days
• 15 Vacation days and 10 Sick Days annually
• Retirement Plan with employer match
• Paid training and professional development allowance
• Paid parental leave and a 10-year anniversary sabbatical
• Flexible Spending Accounts and discounted pet insurance

About the Company

For more than 50 years, Insight Housing has provided a comprehensive range of housing, food, and support services to help those in need move from homelessness into a safe and affordable home of their own. We serve seven counties in the Bay Area, dedicated to the mission of ensuring everyone in our community has a home through supportive and sustainable housing solutions.