House Support Worker

Responsibilities

• Monitor the environment and residents to ensure safety and security through regular status checks and room searches
• Maintain and update all appropriate documentation, including incident log books and client records
• Coordinate and facilitate resident programming and provide orientation to new staff or volunteers
• Perform intake and discharge procedures for clients/residents as assigned
• Intervene in crisis situations, provide emotional support, and advocate for residents
• Maintain facility cleanliness by cleaning shelter rooms, washrooms, kitchens, and common areas
• Provide laundry services and perform basic building maintenance
• Liaise with police, community agencies, funders, and families to support resident needs

Requirements

• High School completion
• Social services Diploma, or a related Diploma or Degree
• Minimum of one year of experience in frontline social service work
• Ability to lift a minimum of 40lbs
• Ability to successfully pass a background check, including the Salvation Army Abuse Registry
• Willingness to work in a fast-paced environment and manage stressful situations involving crisis intervention

About the Company

For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. As a faith- and values-based organization, we provide necessities such as food, clothing, and shelter, while supporting those experiencing unemployment, addiction, and family challenges. We are a diverse team of purpose-driven professionals dedicated to our mission of hope, service, dignity, and stewardship.