Hotel Receptionist

Responsibilities

• Welcome, receive and check in guests
• Process check-outs and close departing guests’ accounts
• Perform night audit procedures and generate required audit reports
• Complete internal reporting in accordance with standard operating procedures (SOPs)
• Communicate effectively with guests and colleagues
• Carry out general administrative and front office duties
• Share knowledge of the Cape Winelands and what it has to offer

Requirements

• Hospitality qualification (advantageous)
• Neat, professional and personable manner
• Reliable, trustworthy and hardworking
• Fluency in Afrikaans and English
• Willingness and availability to work night shifts and hospitality hours
• Computer literacy
• Experience with OPERA property management system (advantageous)