
Posted 23 days ago
Host Service & Reception Night
Ruby HotelsHost Service & Reception Night
Perks & benefits
AccommodationFlightsTransportation
Requirements
experience in gastronomy or hospitality preferred, ability to work night shifts, multitasking skills, reliability, empathy, fluency in German and English
Skills
customer service
About the role
Responsibilities
- Act as the primary point of contact for guests, ensuring they feel at home from arrival to departure
- Prepare cocktails, drinks, and snacks to provide seamless service
- Prepare the breakfast buffet and set tables for the following morning
- Maintain security and oversight of the house and guests during the night shift
- Manage the preparation of the daily closing reports and maintain attention to detail
- Share local insider tips and recommendations with guests
Requirements
- Experience in gastronomy or hospitality is preferred
- Ability to work night shifts and a preference for nocturnal schedules
- Strong multitasking skills and the ability to keep an overview in busy situations
- Reliable, empathetic, and a team player with a sense of humor
- Fluency in both German and English
Benefits
- 35-hour work week for full-time positions
- Staff rates for you and your travel buddies
- F&B credit for snacks and drinks
- Mobility allowance for your commute
- Opportunities for growth through training, coaching, and mentoring
- Extra cash incentives through talent scouting and positive reviews
About the Company
Ruby Hotels is a rapidly growing hospitality group with hotels and workspaces in exciting locations across Europe. We follow a "Lean Luxury" philosophy, creating a contemporary and affordable form of luxury that focuses on personality, character, and soul.
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Ruby Hotels · Hamburg
