Host

Responsibilities

• Greet every guest promptly with warmth, professionalism, and genuine hospitality
• Manage reservations, waitlists, and walk-in guests using the reservation system
• Strategically seat guests to balance server sections and maintain optimal service flow
• Communicate effectively with managers and service staff regarding table status and guest needs
• Answer phones professionally to assist with reservations, carryout orders, and general inquiries
• Maintain cleanliness and organization of the host stand, entrance, and lobby areas
• Support service staff during peak periods to ensure smooth dining room operations
• Complete opening, running, and closing side work as assigned

Requirements

• Previous restaurant host or customer service experience preferred
• High-volume restaurant experience strongly preferred
• Experience with reservation platforms (OpenTable preferred) and POS systems (Toast preferred)
• Availability to work evenings, weekends, and holidays
• Ability to stand and walk for extended periods (up to 8+ hours per shift)
• Ability to move safely through a fast-paced environment

Benefits

• Paid Leave
• Paid Sick Leave
• Commuter Benefits
• 401K + Match
• Company-paid Employee Assistance Program
• Food & Beverage Discounts

About the Company

DineAmic Hospitality's West Loop restaurant collection—including Bar Siena, Bandit, Fioretta, La Serre, and Lyra—offers a diverse portfolio of chef-driven dining experiences. Each concept is committed to exceptional hospitality, culinary excellence, and creating memorable guest experiences in one of Chicago’s most vibrant neighborhoods.